All scanned mail is securely shredded after 3 months unless we are instructed to hold specific documents per client request.
If you will never want any piece of mail to be physically forwarded to you then you will not be required to set up a Postage Account. However, if you request any piece of mail forwarded your card will be charged for the amount of postage used, plus a 5% processing fee. To add money to your Postage Account at any time – click here.
When the mail comes into the office, each piece is named sequentially and according to the month it is received (ex. 08aug-01, 08aug-02, 08aug-03, etc.) Each document is opened, scanned, and uploaded to your Digital Mailbox once a week. Once you have read the mail you will instruct us to Hold, Shred or Forward with the options next to each document. Example – You may wish to have 09sep-01 and 09sep-02 shredded, 09sep-03 held for future forwarding, and 09sep-04 forwarded immediately to a forwarding address you provide.