A Commercial Mail Receiving Agency (CMRA) is a private company that acts as an agent for receiving and delivering the recipient's mail. A CMRA is sometimes referred to as an OBC (Office Business Center) or a CEC (Corporate Executive Center).
1. You may file a Change of Address (COA) request to a CMRA.
2. You may not file a COA from a CMRA to another address. ( When the CMRA contract/business relationship has ended, the individual is responsible for informing any /all senders of thier new address.)
3. The CMRA (not the United States Postal Service) is solely responsible for forwarding mail intended for individuals after the agency / recipient relationship has terminated. CMRAs that do forward the mail are required to put new postage on the mail. CMRA must accept and re-send mail to former customers for at least 6 months* after termination of the agency relationship. *Mail will not be forwarded at the expense of Texas Home Base. The client must keep postage account balance open until the 6 months after contract ends or until no mail is received for the client.
4. When the contract is terminated, you must provide a permanent address. Any remaining money in your postage account balance at the end of the six months period will be refunded to you. After the 6-month period, the CMRA may refuse mail addressed to a former customer. 5. CMRA 's may accept all accountable mail items except for Registered Mail items. CMRA customers must go to the local Post Office facility to accept Registered Mail items 6. Items a CMRA can accept include Foreign Origin and Express Mail items as well as mail that includes Insurance or Postage Due or the Certified Mail, Delivery Confirmation, Collect on Delivery (COD) and/or Signature Confirmation service To allow the CMRA to accept these Restricted Delivery items, the CMRA customer must extend authorization to the Postal Service to deliver these items to the CMRA by signing in box #5 on USPS Form 1583 7. If a CMRA cannot (or chooses not to) accept an item for which payment is due or which they cannot accept for other reasons, they can still accept and deliver the redelivery notice on the item. Private Mail Box (PMB)A Private Mail Box (PMB) is obtained through a CMRA. A PMB is a private mail drop that has most of the advantages of a P.O. Box, plus it can receive parcels from UPS, FedEx, etc. 8. New regulations require mail sent to a Private Mail Box to include "PMB" before the mailbox number, and prohibit writing the number as "Box 123" or "Suite 123". (The PMB should come before the street and number, on the line after the recipient's name.) Mail sent to any mail drop without the "PMB" may be returned by the Postal Service marked "Undeliverable: Missing PMB". The preferred address format for the CMRA customers consist of: JOE DOE PMB 234 RR 1 BOX 12 HERNDON VA 22071-2716 9. If the four-line address cannot be used, a three-line format is acceptable. The PMB and number must be included at the end of the street address line. Exception: When the CMRA's physical address contains a secondary address element (e.g., rural route box number, "suite," "#," or other term), the CMRA customer must use "PMB" in the three-line format. In this case, the following must be used:
JOE DOE 10 MAIN ST STE 11 PMB 234 HERNOND VA 22071-2716
10. The CMRA customer must use the four-line format if the primary address of the CMRA contains more than 25 characters; the maximum number of characters allowed on the address line is 32. Characters include the numbers, letters and spaces in the address. Example, the above address of 10 MAIN ST STE 11 PMB 234 has a total of 25 characters. Some information on this page was taken from USPS website
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