Texas Home Base FAQs

TEXAS HOME BASE FAQs

Click on each category name to open it's corresponding FAQ

Common FAQs (22)

Your Name(s) 
     1530 PB Ln #**** (to be assigned) 
     Wichita Falls, Texas
     76302-2612

If you are new to the travelling lifestyle there are many decisions that you will be making.  One of the most important decisions is where to establish residency or your “domicile.” You are free to choose from all 50 states, but remember you can only be a resident of one state. You must consider vehicle registration, auto insurance, health insurance, voter registration, driver’s license, mail, state income taxes, jury duty, and probate. Intent is important as well. If you intend to be a Texas resident, you must do certain things to show this. Some of those things are to register your vehicles in the county of residence, get a Texas Driver’s license, get Texas vehicle insurance, employ a Texas attorney, join a local library, establish a Texas bank account, or register to vote. These actions show intent to make Texas your domicile. Of course, you will need an address in the state that you intend to be a resident of and that is usually your mailing address. Your “residence” is where you lay your head to sleep, but your “domicile” is a permanent place that does not change. You will be able to use a Texas Home Base address as your ”domicile” to make the aforementioned efforts to establish residency in Texas (ex. Texas Driver’s License, vehicle insurance, voter registration, etc.)  

No, if you would like to only use our services as a mailing address and for the convenience of using a Mail Forwarding Agent then you do not have to become a Texas resident.

Once all completed paperwork is in the office, your new address will be issued the same day it is received or no later than the next business day.

Yes, your children can receive mail at your new address. Please let us know the names of your children on your contract and their mail will be sent to your forwarding address. If they will need separate forwarding instructions with each mailing, they will need a separate contract.

Yes, if we forward the mail to the same address each time. If there are separate forwarding addresses, then each person will need their own contract.

Texas Home Base has been in business since November 2002.

Wichita Falls is located in Wichita County. We are 2 hours south of Oklahoma City, OK and 2 hours north of Dallas, TX.

Email is the best way to contact us.* However, if you need to call our office, our toll free phone number is (866) 766-2095.

Office hours are 9:00 am to 5:00 pm Monday through Friday CST. You can call and leave a message anytime.

If you would like to know your Postage Account balance, you can email Dru at accounts@texashomebase.com. 

To add money to your Postage Account, you can either use our Postage Account page or you can email Dru at accounts@texashomebase.com with your request. 

We are obligated to forward any mail we receive for you for 6 months after your contract has ended. After that 6 month period, we will refund the remaining balance of your Postage Account.

Yes, we can forward mail to every country that USPS, UPS, and FedEx services will deliver to.

No, there is never a charge to change your forwarding address.

No, there is no extra charge for forwarding small packages. We will only charge your Postage Account for the actual shipping cost.  

Yes, as a scanning client we will never scan “junk mail” or the advertisements that come in some statements. You will be able to choose whether or not you would like to receive “non-profit” mail.

Yes, we do receive medicine and small packages. We ask that you do not receive packages over 20 lbs.

Yes, you can call our toll free number (866) 766-2095 or email Elaine at info@texashomebase.com. 

Most banks will accept a Texas Home Base address. However, there are several banks that do not allow their members to use a CMRA address. To our knowledge these banks include: Bank of America, American Express and CitiBank. 

For more information on our Mail Forwarding services and their charges, please click here to see our Mail Forwarding page.

For more information on our Mail Scanning services and their charges, please click here to see our Mail Scanning page. 

No, you will not be able to submit a “Change of Address” on the USPS website. You will need to fill out a physical copy of the “Change of Address” form at a local US Post Office. 

Digital Mailbox Scanning (13)

When the mail comes into the office, each piece is named sequentially and according to the month it is received (ex. 08aug-01, 08aug-02, 08aug-03, etc.) Each document is opened, scanned, and uploaded to your online THB account once a week. Once you have read the mail you will instruct us to Hold, Shred or Forward each document via your online account. Example – You may wish to have 09sep-01 and 09sep-02 shredded, 09sep-03 held for future forwarding, and 09sep-04 forwarded immediately to a forwarding address you provide.

The account webpage works on most internet browsers. At this time, many features of the account do not work on Internet Explorer. 

Below is an example of how your THB Scanning Account will look.

How will my account look like?

The standard scanning plan protects your mail documents only with standard browser encryption. Mail documents are accessible and protected through account ownership.

Next to each uploaded document on your account, there will be options to Hold, Shred or Forward. You will select one of these options for each mail piece and then click the “Submit Options” button at the bottom of the screen. Below is an example of how this will look on your account. 

How will my account look?

You will update your forwarding address on your THB account. When you instruct Texas Home Base to forward your mail pieces your mail will be sent to the Forwarding Address on your account. 

You will need to make sure the the forwarding address is correct before you select any documents to be forwarded. When your instruct Texas Home Base to forward your mail, your mail will be sent to the forwarding address listed on your account. 

The “Hold” folder is used to store any documents you have requested us to “Hold.” We will hold these documents until you have instructed us to either “Forward” or “Shred” them. As soon as we have completed your “Forward” or “Shred” request the document will be deleted from your account. 

The first number on the document name is the month’s number, ex. Jan = 01, Feb = 02, March = 03, April = 04, etc. The numbers at the end of the document is not the day of the month the piece is received, but rather the number we have given the document.  

If you will never want any piece of mail to be physically forwarded to you then you will not be required to set up a Postage Account. However, if you request any piece of mail forwarded you must then fund a Postage Account

Yes, for a yearly fee of $50 or a $15 fee every 3 months Texas Home Base can deposit your checks. If you use Wells Fargo, Bank of America or Chase Bank we will physically deliver your check. For other banks we will need a pre-printed deposit slip associated with your bank account number. Texas Home Base will forward your check along with the deposit slip to your bank’s address. 

All scanned mail is securely shredded after 3 months unless we are instructed to hold specific documents per client request.

For more information on our Mail Forwarding services and their charges, please click here to see our Mail Forwarding page.

For more information on our Mail Scanning services and their charges, please click here to see our Mail Scanning page. 

USPS Form 1583 (8)

This form authorizes Texas Home Base to receive our client’s mail.

Per United State Postal Service regulations, any person receiving their mail through a Commercial Mail Receiving Agent (CMRA) must fill out a USPS 1583

The USPS 1583 must be accompanied with 2 forms of ID for each person receiving mail at your new address.

  • Acceptable forms of ID include:valid driver’s license or state non driver’s identification card; armed forces, government, university, or recognized corporate identification card; passport, alien registration card or certificate of naturalization; current lease, mortgage or Deed of Trust; voter or vehicle registration card; or a home or vehicle insurance policy. 
  • Unacceptable forms of ID include: Social Security cards, credit cards, and birth certificates. 

This form does require that you get it notarized.

  • You should be able to find a local notary either online or at your local courthouse. Also, some banks have notaries available to their customers.
  • If you are out of the country, you may be able to find a notary at the US Embassy or you may use a non-US notary to confirm your identity.

These requirements are necessary to ensure that no one is trying to steal your identity.

No, this form does not change your address with the USPS. You will need to fill out a “Change of Address” form at your local Post Office. 

You can upload your USPS 1583 & IDs using our Upload My ID page or you can send the physical copy to: 

Texas Home Base

1530 PB Ln 

Wichita Falls, TX 76302

You will need to submit this form as soon as possible as your Texas Home Base contract will not begin until it has been received along with the acceptable IDs.

Emailed Scanning (7)

The first number on the document name is the month’s number, ex. Jan = 01, Feb = 02, March = 03, April = 04, etc. The numbers at the end of the document is not the day of the month the piece is received, but rather the number we have given the document.  

If you will never want any piece of mail to be physically forwarded to you then you will not be required to set up a Postage Account. However, if you request any piece of mail forwarded you must then fund a Postage Account

Yes, for a yearly fee of $50 or a $15 fee every 3 months Texas Home Base can deposit your checks. If you use Wells Fargo, Bank of America or Chase Bank we will physically deliver your check. For other banks we will need a pre-printed deposit slip associated with your bank account number. Texas Home Base will forward your check along with the deposit slip to your bank’s address. 

All scanned mail is securely shredded after 3 months unless we are instructed to hold specific documents per client request.

When the mail comes into the office, each piece is named sequentially and according to the month received (ex: aug01, aug02, aug03, etc.). Each document is opened, scanned and sent via email once a week. Once you have read the mail, you will instruct us to Hold, Shred or Forward each document. Example – You may wish to have 08aug-01 and 08aug-02 shredded, 08aug-03 held for forwarding, and 08aug-04 forwarded immediately to a forwarding address you provide.

You will instruct us to “Hold, Shred, or Forward” via a reply to each weekly email you receive. We ask that you provide a forwarding address with each “Forward” request sent via email. 

For more information on our Mail Forwarding services and their charges, please click here to see our Mail Forwarding page.

For more information on our Mail Scanning services and their charges, please click here to see our Mail Scanning page. 

Check Deposit Service (5)

Wells Fargo or Chase Bank accounts: Checks will be physically deposited after they have been scanned.

All other banks: Checks will be sent via USPS 1st Class to the bank’s address. 

If you would prefer your checks be sent via USPS Priority, FedEx, UPS or DHL with a tracking number your Postage Account will be charged for the cost of shipping. 

For Wells Fargo or Chase Bank accounts:
– Bank Name 
– Name on Account
– Account Number
For all other banks: 
– Bank Name 
– Bank Address 
– Contact Name at Bank (if applicable) 
– Name on Account 
– Account Number 

 

If Texas Home Base has physically deposited a check to either Wells Fargo or Chase your deposit slip will be scanned and sent to you via email or uploaded to your account.

A deposit slip will not be scanned if a check has been mailed to your bank.

This service has a yearly fee of $50 or a quarterly fee of $15. 

Mail Forwarding (4)

No, there is no extra charge to shred “presorted standard” or “junk” mail. “Junk” mail is shredded on site by a professional document shredding company. A certificate of destruction is available upon request.

Yes, anytime you are traveling and unable to receive your mail, we can hold it for you. When you are ready to receive your mail, just let us know a forwarding address and the mail will be sent out.

No, at this time the THB Account portion of our website is only available to our Mail Scanning clients. 

For more information on our Mail Forwarding services and their charges, please click here to see our Mail Forwarding page.

For more information on our Mail Scanning services and their charges, please click here to see our Mail Scanning page. 

If you have a question about Texas Home Base services that you do not see on this page, submit your own question by clicking here.

If you would like to contact Texas Home Base directly, please see our Contact Us page. 

**This is strictly information. It is not intended to be legal advice. Consult an attorney for all legal matters.