DIGITAL MAILBOX INSTRUCTIONS
Log into Digital Mailbox account – https://account.texashomebase.com
Click VIEW to view document in a separate window
Click DOWNLOAD to download document directly to your PC or Mac
Be sure to allow pop-ups from https://account.texashomebase.com
Forwarding Requests: Click UPDATE ADDRESS to fill out address form and select mailing options. Click FORWARDING ADDRESS to make sure address is correct.*
Select HOLD, DELETE/SHRED or FORWARD next to each file name
Click SUBMIT OPTIONS at bottom of screen
SUCCESS: MAIL SORTING OPTIONS SUBMITTED
Your request was submitted successfully
ERROR: SORTING OPTIONS NOT SUBMITTED
There was an error and your request was not submitted. Please try again.
You will receive an email from Texas Home Base titled “THB Sorting Summary” with a list of files and options submitted. Check your Spam folder if you did not receive it.
*Any forwarding requests submitted after 3 pm CST or on weekends/federal holidays will be processed the next business day.
Mail submitted to DELETE/SHRED or FORWARD will be deleted from your account after the request is completed
Mail submitted to HOLD will be moved into a folder on your account after the request is complete. Click on the bolded word HOLD on your account to view these documents. For more information about this click here.