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For existing customers your credit card information will be updated. If you have any questions about credit card charges feel free to contact us.
As a reminder to complete a new application you must download the USPS Form 1583.pdf, fill it out and send the physical form to us via USPS, FedEx or UPS. You can upload the required two forms of ID (one must contain a photo) using our secure uploads page. If you need to return at a later time to upload your IDs, click on My Account and select Upload My ID. An address can not be sent to you until we receive these items.
If you can send proof that the physical form was sent to Texas Home Base with a tracking number before 4:30pm on a business day, an address will be sent to you that day. If we receive the tracking number after 4:30pm or on a weekend, an address will be sent the next business day. Please send the tracking number to email@example.com.
If you do not send us a tracking number, the address will be sent as soon as we have received the physical form & copy of your IDs.
Domestic and international passports are acceptable forms of ID. Social Security cards, credit cards, and birth certificates are unacceptable forms of identification. One form of ID must contain a photograph of the addressee(s).