You will instruct us to “Hold, Shred, or Forward” via a reply to each weekly email you receive. We ask that you provide a forwarding address with each “Forward” request sent via email.
When the mail comes into the office, each piece is named sequentially and according to the month received (ex: aug01, aug02, aug03, etc.). Each document is opened, scanned and sent via email once a week. Once you have read the mail, you will instruct us to Hold, Shred or Forward each document. Example – You may wish to have 08aug-01 and 08aug-02 shredded, 08aug-03 held for forwarding, and 08aug-04 forwarded immediately to a forwarding address you provide.
The first number on the document name is the month’s number, ex. Jan = 01, Feb = 02, March = 03, April = 04, etc. The numbers at the end of the document is not the day of the month the piece is received, but rather the number we have given the document.
Yes, for a yearly fee of $50 or a $15 fee every 3 months Texas Home Base can deposit your checks. If you use Wells Fargo, Bank of America or Chase Bank we will physically deliver your check. For other banks we will need a pre-printed deposit slip associated with your bank account number. Texas Home Base will forward your check along with the deposit slip to your bank’s address.
All scanned mail is securely shredded after 3 months unless we are instructed to hold specific documents per client request.
If you will never want any piece of mail to be physically forwarded to you then you will not be required to set up a Postage Account. However, if you request any piece of mail forwarded your card will be charged for the amount of postage used, plus a 5% processing fee. To add money to your Postage Account at any time – click here.