The first number on the document name is the month’s number, ex. Jan = 01, Feb = 02, March = 03, April = 04, etc. The numbers at the end of the document is not the day of the month the piece is received, but rather the number we have given the document.
The “Hold” folder is used to store any documents you have requested us to “Hold.” We will hold these documents until you have instructed us to either “Forward” or “Shred” them. As soon as we have completed your “Forward” or “Shred” request the document will be deleted from your account.
You will need to make sure the the forwarding address is correct before you select any documents to be forwarded. When your instruct Texas Home Base to forward your mail, your mail will be sent to the forwarding address listed on your account.
You will update your forwarding address on your Digital Mailbox. When you instruct Texas Home Base to forward your mail pieces your mail will be sent to the Forwarding Address on your account. You can view this address by clicking the FORWARDING ADDRESS button on your account.
Next to each uploaded document on your account, there will be options to Hold, Shred or Forward. You will select one of these options for each mail piece and then click the “Submit Options” button at the bottom of the screen. Below is an example of how this will look on your account.
Below is an example of the Digital Mailbox homepage
Yes, for a yearly fee of $50 or a $15 fee every 3 months Texas Home Base can deposit your checks. If you use Wells Fargo, Bank of America or Chase Bank we will physically deliver your check. For other banks we will need a pre-printed deposit slip associated with your bank account number. Texas Home Base … Read more
All scanned mail is securely shredded after 3 months unless we are instructed to hold specific documents per client request.
Yes, we shred all “junk mail.” You will be able to choose whether or not you would like to receive “non-profit” mail on your application.
If you will never want any piece of mail to be physically forwarded to you then you will not be required to set up a Postage Account. However, if you request any piece of mail forwarded your card will be charged for the amount of postage used, plus a 5% processing fee. To add money … Read more